• As a business development and Customer Relationship executive, you would be completely responsible for managing the branch/ retail office of Insurance Dekho at the Bengaluru location.

• You would be responsible for business development by attending to customers who visit the branch or reaching out to potential customers over call through the leads generated for closing sales of health, motor, or life insurance product.

• Also, you would be responsible for attending to customers who reach out to the branch for any service-related queries like an endorsement, claims, etc., and assist them by routing their requirements to the customer service team.

Job role and responsibilities:

• Connect with customers over telephonic call basis the leads generated for Health and Life insurance and invite them for the branch visit.

• Assist the customers visiting the branch in selecting the right plans for any of their insurance needs.

• Follow-up calls to the interested or prior branch visited customers for closing the sales.

• Attend the customer queries on service-related issues (endorsement, claims, etc.) and routes them to the customer excellence team by raising the right tickets

• Maintaining the branch sales and service MIS.

• Collecting customer feedback about their experience of branch visits.

• Experience: 0 - 3 years

• Any graduation

• Skills required: Customer Acquisition, business development, Relationship Building

• Smart worker who should be efficient in converting interest into sales

• Strong ownership skills who can take the responsibility of managing the branch end-to-end

• Excellent selling and negotiation skills

• Professional attitude with attention to customer's requirements

• Fluent in English, Kannada and Hindi

• Prior experience of working in insurance sales domain would be added advantage

The average annual salary for the Business Development and Customer Relationship executive role is around INR 2.7 to 4.0 LPA (Source: Ambition Box). Listed below are some benefits:

• Soft skill training

• Remote working

• Cafeteria

• Team outings

• Job training

• Health insurance

• Paid leave

• Child care

• Travel assistance

• Education assistance

• Free food

• Gymnasium

• Free transportation.