The National Consumer Helpline facilitated ₹45 crore in refunds from April to December 2025, resolving 67,265 grievances across 31 sectors. E-commerce led with 39,965 complaints and ₹32 crore refunded, followed by travel and tourism (₹3.5 crore). Expanded convergence partners boosted pre-litigation resolutions, reducing burden on consumer commissions through toll-free access in 17 languages.